Privacy Policy for StreamVault
Last Updated: January 26, 2026
This Privacy Policy describes how StreamVault (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website and IPTV services.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Identification Information: Name, email address, phone number, billing address.
- Payment Information: Payment card details (processed securely by third-party payment gateways, we do not store full card numbers).
- Usage Data: Information about how you access and use our service, including IP addresses, device types, operating systems, and viewing activity (channels watched, content accessed).
- Communication Data: Records of communications with us, including emails and chat logs.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To Provide and Maintain Our Service: Including processing subscriptions, managing user accounts, and delivering content.
- To Improve Our Service: Analyzing usage patterns to enhance features, content, and user experience.
- To Communicate with You: Sending service-related announcements, updates, promotional offers, and responding to your inquiries.
- For Security and Fraud Prevention: Protecting our service and users from fraudulent activities and unauthorized access.
- For Legal Compliance: Fulfilling legal obligations and enforcing our terms and conditions.
3. Disclosure of Your Information
We may share your information with:
- Service Providers: Third parties who perform services on our behalf (e.g., payment processing, hosting, customer support).
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order).
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal data may be transferred.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access, update, or delete the information we have on you.
- The right to object to our processing of your personal data.
- The right to request that we restrict the processing of your personal information.
- The right to data portability.
- The right to withdraw consent.
6. Third-Party Links
Our website may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]
